Service status
Check the platform before changing your server.
The public ChunkCraft health endpoint reports whether the web control plane is responding. Individual Minecraft servers can still be starting, sleeping, at capacity or waiting for a software download while the web service is healthy.
Where to diagnose a server
Signed-in owners can see the current lifecycle state, readiness and recent diagnostics in the dashboard. A server is ready for players only when its page reports Online—not merely when its container has started.
Incident support
When reporting a problem, include the server name, approximate time, displayed state and exact error. Never send account passwords, API keys, RCON credentials or complete raw logs containing secrets.